Welcome to the FinishLynx RMA (Return Merchandise Authorization) info page. The RMA portal linked below allows you to track the progress of repairs and returns online by following a custom ticket number. This includes the status of camera repairs, re-certifications, and hardware upgrades.
The RMA portal enables customer to:
- Authorize a product repair without calling technical support. Simply fill out the RMA request and support will either approve the request or contact you for more information.
- Receive notification when your shipment arrives at FinishLynx.
- Track service updates for items, including repair notes.
- Receive notification of return shipping.
Visit the RMA Portal at: finishlynx.returnsportal.net/
Find the full QSG detailing the process here: