First -consult the various sources of information available

• Direct Support
  This form will send your question to our technical support staff. You will normally receive a reply within two business days.
• Talkback Zone
  TEMPORARILY UNAVAILABLE: If you need to know something, chances are either that another Lynx customer will know the answer, or that another Lynx customer would like to know the answer to your question.  Try posting your question in our discussion area.
• Quick Start Guides
  These are available for FinishLynx, FieldLynx and ReacTime. They are intended to provide just enough information to get the first time user up and running with the equipment, and to be used as a handy reference guide for basic information.
• Manuals
  When available, these are a detailed reference resource, and a guide for features used by more advanced users.
• FAQ's (Frequently Asked Questions)
  This is a collection of some of the more common questions that our technical support staff face on a daily basis - and the answers that they give.
• Tech Notes
  Detailed technical information for the advanced FinishLynx user is available here. This resource is also intended to be useful for those professionals (architects, electricians, etc.) involved in track design.
• Newsletters
  The FinishLines newsletters often contain interesting and informative articles - especially in the section marked TECH NOTES.

Second  - send your question by email or fax.